Returns, Refunds & Guarantee

Our 30-day guarantee

If an item arrives damaged, defective, misprinted or materially different from its description, open a claim from your order within 30 days of delivery (or of digital delivery for printables). Add a short description and a photo. We will offer a replacement / reship, a corrected file, or a full or partial refund. You do not need to send damaged items back unless we ask.

Size exchanges & change of mind

Because garments are printed to order, we do not accept returns for change of mind or wrong size ordered, except where the law gives you a right of withdrawal (see below). Please check the size guide before ordering — and contact us if unsure.

EU / UK customers

If you are a consumer in the EU or UK you may withdraw from a purchase of physical goods within 14 days of delivery without giving a reason, unless the item was made to your specifications or clearly personalised. To withdraw, contact us at widanantohendri@gmail.com; you bear the cost of returning the goods. Refunds are made within 14 days of receiving the goods back. For digital content you agree that delivery starts immediately and you lose the right of withdrawal once the download is available.

Refunds

Refunds go back to your original PayPal payment. PayPal usually shows them within a few days.

Your legal rights

This guarantee is in addition to your statutory consumer rights, which are not affected.

Returns address (only when we ask for a return): Contact us