Privacy Policy

This policy explains how Hendri Store (Hendri Store, —) handles personal data. Privacy contact: widanantohendri@gmail.com.

Data we collect

• Orders: name, email, phone (optional), shipping and billing address, items, personalisation text and files you upload.
• Account: login email, password (hashed), profile photo, saved addresses; for Google/Facebook sign-in, your name, email and profile picture from that provider.
• Support & claims: messages and evidence photos.
• Technical: necessary cookies for cart, session and security; analytics/marketing cookies only with your consent.

Why we use it

To process and deliver orders and downloads (contract), handle support and claims, prevent fraud and meet tax/accounting obligations (legal obligation and legitimate interest), and — only with your consent — newsletters, analytics and advertising measurement.

Who we share it with

PayPal (payments), our production and shipping partners (only what is needed to make and deliver your order), email and hosting providers, and — with consent — Google, Meta and TikTok for measurement. Advertising networks receive no name, email or address from us. Some providers are located outside your country; appropriate safeguards apply.

How long we keep it

Order and invoice records as long as tax law requires (usually up to 10 years); account data until you delete your account; marketing consent until you withdraw it.

Your rights

You can request access, correction, deletion, restriction, portability and object to processing, and withdraw consent at any time — from your account (Profile › Privacy) or by email. You may also complain to your data protection authority.